What Is a Touchscreen Kiosk?
Touchscreen kiosks are input devices that offer access to important information. They are usually supplemented by specialized software and hardware and can be used in many end-user applications. These devices are typically housed in special containers with touch screens without any attached external devices.
When you use a touchscreen kiosk in your business, your customers will be able to access readily available information by touching the display screen. Kiosks will allow you to enhance how you communicate and interact with your customers, saving time, money, and resources.
Examples of Touchscreen Kiosks
Touchscreen kiosks have various uses depending on where they are placed, e.g., digital directories and wayfinding kiosks that help guests locate offices or businesses. You are likely to find these types of kiosks in:
- Outdoor and indoor spaces at large mall outlets
- Airports
- Corporate offices
- Hospitals
Another example is information kiosks that are used for delivering brief bits of information to guests. You are likely to find them in:
- Museums
- Airports
- Public libraries
- National parks
A payment touchscreen kiosk is another example of a touchscreen kiosk. You can use such a kiosk to order and purchase products and tickets. You are likely to find this type of interactive kiosk in:
- Amusement parks
- Fast food restaurants
- Movie theatres
- Bus and train stations
- Sporting events
A healthcare kiosk is another type of interactive kiosk found in hospitals and clinics. These are generally used for:
- Handling registration and check-in
- Providing directions
- Paying hospital bills
- Processing medical waivers
Another example of a touchscreen kiosk for healthcare purposes is a temperature screening kiosk. Such a kiosk can provide the temperature readings of all the people entering a building, helping you to keep your staff and guests healthy.
The Benefits of Touchscreen Kiosks
Boosts Efficiency
With touchscreen kiosks, customers can shop without having to interact as much with store associates and can instantly locate what they need. This convenience makes for a more efficient shopping experience, thereby increasing your business’s sales and reducing labor costs.
More Security = More Trust
Not only are touchscreen kiosks efficient, but they’re also more secure for receiving transactions than involving another individual to handle them. This feature will facilitate a feeling of trust in your brand and ensures that your customers will return.
Simple to Maintain
Touchscreen kiosks are also WiFi-enabled, meaning they’re easy to maintain remotely with support and software updates.
Industry-Leading Touchscreen Kiosks at MicroTouch
Why choose MicroTouch for your touchscreen kiosk needs? With over 35 years in the industry and more than 50 million touchscreen installations, there is no match for our expertise. We can help you choose the best kiosk for your business, set up your device, and consult with you on use and maintenance. Give us a call today at 616-786-5325 to get started.